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  90 Day Warranty on all repairs  

   OUR WARRANTY CONDITIONS  

1.       

1.  Please do not remove the clear green sticker on the back or side of the unit.  Any attempt to remove this sticker will void the warranty completely.

2.     Any signs of excessive corrosion on the motherboard to indicate water damage are not covered under our warranty conditions.

3.     If you have dropped the console after we have carried out the service, we will know and therefore we only recommend to console to be recycled for spare parts only.

4.    If the console has not been protected by a surge protector and has suffered from a power surge, this fault will not be covered.

5.     If we find that the console has suffered from excessive overheating, warped motherboard, failed to follow the care instructions, the poor condition of the heat transfer paste or the IC and BGA components have melted or suffered from excessive heat, all are not covered under our warranty.

6.     If you have experienced the Yellow Light Of Death (YLOD) and we have repaired this fault previously and the issues has returned during the warranty period, you are only required to pay for all postage & delivery costs. Due to the work required to repair the YLOD fault and customer neglect is determined on the 2nd fault. This requires a minimum of 4 hours work from us, a fee of $120.00 may be charged when this re-occurs, if  the fault is not covered under our warranty conditions. The YLOD may return, which is why, it all depends on how the customer must take care for the console, after we have repaired the unit,  including the length of time the console is in use after we have repaired the console. It is also depends on how long the console was overheating, which may have caused rapid wear on the mainboard on the first instance when the unit was in your possession.

Note: Customers with YLOD repaired consoles are to strictly follow our care instructions and ensure that the unit is not played for more than 2 hours, then  turned off in a warm room to ensure the internal component don’t cool down to fast, which only causes the solder to crack again and the YLOD to return. Failure to follow these precautions will result in a $120.00 disassembly fee + all postage costs.

7.     If the diodes on the lasers has burnt out indicating overheating and excessive over-usage will not be covered under our warranty including my suppliers warranty conditions on PS3 and PS2 lasers.

8.     Any warranty returns covered under our warranty period do not include the postage costs. You will be charged for the return postage costs from us.

9.     The warranty period only applies to the parts that we have supplied or the specific surface mounted device that has been repaired or replaced. Any new internal parts that fail and was not replaced or repaired by us are not covered under our Warranty period.

10  We are not liable for damage or loss which has occurred by the item which has been transported from your address to our workshop.

11 After we have repaired the unit and find that the unit has suffered from excessive dust build-up will not be covered. To overcome dust damage to your unit always ensure that the area is dust free before turning on your repaired PS3.

12 If the unit is a complete failure you may recycle the faulty unit with us and therefore we may use any of the working parts to keep our prices down on spare parts.

13  After the unit has been repaired by us and during the warranty period and insects including cockroaches have entered the unit will not be covered under our warranty conditions. Insects entering the unit may cause a range of faults and therefore it’s best to have your home fumigated will reduce electrical equipment failure costs and offer you a cleaner environment.

14 Any other 3rd party repairer, including individuals attempting to repair the unit after our repair, will have the warranty void.

15 Any other 3rd party repairer, including individuals copying any of the contents displayed in our any of our web pages, for their use may face a breach of our copyright conditions.  

16 Our objective is to resolve all of our customer complaints fairly and therefore we offer peaceful solutions to your needs.

 

 

 

We are here to help you on all your problems you are having with your PS2

 

         We have reduced the service fee from $75.00 to now only $50.00. Australia's best online price!      We have reduced the service fee from $75.00 to now only $50.00. Australia's best online price!

Why buy a new console when you can have your current console serviced.

 

 

 

OUR CUSTOMER COMMITMENT  What we offer to ensure you tell your friends about us on  your PS2 repairs
SHIPPING AND RETURNS  Options on how you can get you Playstation console to us by Aust Post or drop off
TERMS & CONDITIONS  What we believe to be fair in trading with us and our customers requirements
PAYMENT METHODS  Various ways to pay your invoice or contact us on your preferred method
OUR SERVICE FEES  What we charge and include in the service maintenance fee
PRIVACY NOTICE  Our commitment to protect your online privacy
WHAT WE OFFER   How we help you with your PS2
CONTACT US  Email or call us now and save!!

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